Hoofddorp – Fokker Services Group (“FSG”) -a global leader in aircraft maintenance, modifications, completions, and conversions- has been selected by Embraer as the winner of the prestigious ‘Embraer Best Supplier Award’ in the category ‘Services & Support’. The award recognizes Fokker Services Group’s dedication to excellence in the provision of top-tier component maintenance services for Embraer’s E-Jet family.
Embraer names Fokker Services Group winner of the 'Services and Support' category at the 'Embraer Best Supplier Award' ceremony
The recognition was announced during the latest Embraer Suppliers Conference ESC held on April 29th and 30th 2024 in Brazil.
The ‘Embraer Best Supplier Award’ represents Embraer's commitment to fostering best-in-class practices within its global supplier network across all business segments, including Commercial and Executive aviation, and Defense and Security. The award ceremony, which honored the achievements of Embraer’s suppliers during 2023, was held during the recent Embraer Suppliers Conference ESC at the São José dos Campos (SJK) and the Gavião Peixoto (GPX) facilities in Brazil, from April 29th to 30th 2024.
The award reflects the successful collaboration between FSG and Embraer across multiple programs, where FSG has demonstrated exceptional operational efficiency with focus on On-Time-Delivery (OTD), business alignment, and customer support. Gearing up its warehouse to fully automate in-house storage and part retrieval and implementing continuous improvement strategies consistent with Embraer’s business ethos, FSG has achieved a 99% of orders running first time right, along with on-time delivery performance of 96% on average throughout 2023. Significant achievements that underscore FSG’s dedication and expertise, in a time when scarcity of piece parts and delays in the delivery of new OEM parts are the norm across the whole value chain.
During the ESC Conference, Roberto Chaves – Executive Vice-president of Global Procurement and Supply Chain at Embraer, said: “in 2023, our business has learned the importance of adapting to the global scenario and, together with our Supply Chain, building solid relationships based on the pursuit of efficiency and continuous improvement. Our guide has been: ‘adapt, collaborate, overcome’ to deliver exceptional products and services”.
Leon Kouters, Vice President Sales & Marketing at Fokker Services Group, added: “we take pride in this outcome, which is the end result of myriad efforts to enhance the efficiency of the Embraer related programs, and contributing to creating a culture of excellence, hallmark of everything we do at FSG and Embraer”.
About Embraer
A global aerospace company headquartered in Brazil, Embraer has businesses in Commercial and Executive aviation, Defense and Security, and Agricultural Aviation. The company designs, develops, manufactures, and markets aircraft and systems, providing Services and Support to customers after-sales.
Since it was founded in 1969, Embraer has delivered more than 8,000 aircraft. On average, about every 10 seconds an aircraft manufactured by Embraer takes off somewhere in the world, transporting over 145 million passengers a year.
Embraer is the leading manufacturer of commercial jets with up to 150 seats and the main exporter of high value-added goods in Brazil. The company maintains industrial units, offices, service, and parts distribution centers, among other activities, across the Americas, Africa, Asia, and Europe
About Fokker Services Group
Fokker Services Group is an independent aerospace service company with a global reach. Providing comprehensive solutions from its five facilities in Europe, Asia and the Americas, Fokker Services Group is a key partner for regional, narrow-body and wide-body platforms in the Commercial, VIP, Cargo and Defense markets.
The organization offers a unique set of capabilities, products and services: ‘Modifications & Engineering Services’ for the latest technical solutions; ‘Component & Material Services’ such as nose-to-tail programs, exchange services, component repairs, parts manufacturing and spares deliveries; ‘Airframe Services’ for aircraft MRO including lease transitions and painting; and ‘Aircraft Completion & Conversion Services’ for Executive, VVIP and Special Mission aircraft.